All sales are final.
We do not accept returns or exchanges unless the item arrives damaged or defective.
If your item is damaged during shipping, please contact us within 48 hours of delivery and provide clear photos of the issue. We will review your case and offer a replacement or refund if applicable.
Please note that minor variations in color, texture, or appearance are not considered defects, as our products may have natural or handmade characteristics.
We do not accept returns for reasons such as change of mind, personal preference, or improper use.
By placing an order, you agree to these terms.
For assistance, please contact us at admin@easternstillness.com
